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A Message About Your Dental Insurance

We want to personally share an important update about how we’ll be working with your dental insurance moving forward.

Ideally, we would have had the chance to speak with you one-on-one, but we felt it was most important that you hear this directly from us as soon as possible. You may have already received a notice from Aetna, and we hope this page brings clarity and reassurance.

What’s Changing?

Beginning May 17, we will be transitioning to an out-of-network relationship with your insurance plan.

This decision allows us to continue delivering the level of care, service, and results you deserve—without compromise—while still working with your insurance in many of the same ways we do now.

What This Means for You

We understand that changes like this can bring questions, especially when it comes to your coverage and costs.

Please know:

  • We are committed to complete transparency
  • We will continue to help you maximize your benefits
  • Our team will guide you every step of the way

Your care remains our top priority, and we’re here to make this transition as smooth and stress-free as possible.

Watch a Quick Overview

Please take a moment to watch the short video above for a simple explanation of what this change means for you and your family.

Have Questions? We’re Here to Help

We encourage you to review the frequently asked questions below. If you still have questions, our team is always happy to help.

📞 Call us
📧 Send us a message
🗓️ Or ask us at your next visit

Thank You for Your Trust

We truly value the trust you place in us and are grateful to care for you and your family. We look forward to seeing you at your next visit!

Frequently Asked Questions

Why are you going out of network?
We’ve reached a point where insurance limitations no longer support the level of care we stand behind, and we’re not willing to compromise your health or the quality of your care to fit those limitations.
Will this change cost me more?
Every plan handles out-of-network benefits a little differently, so we won’t know exactly how yours will process until we submit a claim. To keep things simple and stress-free, we’ll give you an estimate for your upcoming visit and honor it—no surprises. It also helps us learn more about your plan for future visits.
Will I have to find someone in-network?
That’s always your choice—but no, you don’t need to change providers. We will continue to work with your insurance, help you understand and maximize your benefits, and advocate on your behalf—all while maintaining the level of care you know and trust from our team.
Does this mean you wont be taking my insurance anymore?
We will gladly still work with your insurance in all the same ways we do now - we’ll check your benefits before your appointment, we’ll estimate treatment costs before scheduling, we will submit claims on your behalf, and accept benefit payments from your insurance company.
How will I know what my treatment will cost?
Just like always, we’ll review your treatment and provide a clear estimate before getting started. While out-of-network benefits can vary by plan, we’ll guide you through it and do everything we can to keep things simple and predictable.
Will I have to pay up front?
It depends on your specific plan. Some plans pay the office and some reimburse the patient directly. If your plan pays you instead of us, you would pay up front, yes. We’ll help you understand exactly how your plan works after your next visit.
Looking for a dentist in Leesburg, VA? Contact us at 703-779-7779 to schedule an appointment today!

Harmony Dental Center of Leesburg

Contact our office today
for more information!
19461 Golf Vista Plaza
Leesburg, VA 20176

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